Frequently Asked Questions
Everything you need to know about shopping at Ruby Rouge Boutique.
How long does shipping take and how much does it cost?
We offer standard shipping (3-5 business days) for $5.99, or free on orders over $75. Express shipping (1-2 business days) is available for $14.99. Orders are processed within 24-48 hours.
What is your return policy?
We accept returns within 30 days of delivery for a full refund or store credit. Items must be unworn, unwashed, and have all original tags attached. Final sale items are not eligible for return.
How do I know what size to order?
Each product page features a detailed size guide. Since sizing can vary between contemporary fit and true-to-size items, we recommend checking the specific measurements listed on the product page before purchasing.
Can I modify or cancel my order after it has been placed?
Because we work quickly to get your order shipped, we can only make changes or cancellations within 1 hour of placement. Please contact our support team immediately at [email protected].
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and flexible payment options like Afterpay and Klarna.